Use case · Cross-border trucking
One SIM across six SADC countries, no border swaps for Buks Haulage
Buks Haulage (BHL) is a long-haul road-freight operator whose 600+ truck fleet CommsCloud keeps connected across six SADC countries on a single multi-IMSI SIM, so high-value cargo stays visible across every border crossing and coverage gap, without a SIM swap or a contract per country.
The challenge
Buks Haulage trucks cross several African borders on a single run: Zambia, Namibia, Botswana, South Africa, Zimbabwe and the DRC. Single-network SIMs drop at borders and in coverage gaps, leaving high-value cargo dark exactly where visibility matters most. Running a contract per country does not fix it either, it just moves the problem into procurement.
What CommsCloud did
Cloud Connect multi-IMSI SIMs that switch automatically between network profiles by location, on one APN, falling back 4G to 3G to 2G wherever that is the best available network. One SIM, several networks, no manual changes as a truck moves from country to country.
The result
One SIM keeps a 600+ truck fleet connected across six SADC countries, with no border-swap SIMs and no per-country contracts. The 2G fallback is what keeps the thinnest-coverage legs online, which is the difference between a continuous tracking trace and a marker frozen at a border post. The same pattern runs on another cross-border fleet.
With 24/7 cross-border operations, connectivity is the backbone of our visibility, safety, and service delivery.
FAQ
Common questions
How does one SIM work across six different countries?
A multi-IMSI SIM carries several operator identities on one card. It selects a network profile by location and switches automatically as the truck crosses a border, on a single APN, so nobody has to open the vehicle to swap a SIM.
What happens on routes with no 4G coverage?
The SIM falls back 4G to 3G to 2G and attaches to whichever network is the best available at that point. On long-haul SADC routes the 2G fallback is what keeps the thinnest-coverage legs reporting rather than going dark.
Do we need a separate contract for each country we drive through?
No. One commercial agreement covers the network profiles on the SIM, so adding a country to a route is an operational change rather than a procurement cycle.
Running trucks across African borders?
Tell us your corridors, your devices and your volumes, and we will map the connectivity before you commit to anything.