News & views
AI comes to the call centre.
by Matthew Burbidge The contact centre business is booming in South Africa; there are over 2 500 of them here and at least 150 000 agents, with an estimate
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CommsCloud insights
Practical thinking for connected IoT operations.
News & views
Video conferencing: Level up.
Get ready to slip into some spandex with the video conference of the future - by Tamsin Oxford on Brainstorm Magazine Video conferencing is hardly the
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News & views
SDWAN To The Rescue.
Sofware-Defined WAN (SD-WAN) technologies are a hot topic right now in the networking world. Here we have a case of two extremes coming together. One extre
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Ransomware attacks on the rise as cyber crime goes high tech.
* Submitted by Angelique Serrao on Fintech.co.za Vienna, Threats to our cyber security are constantly evolving and are becoming ever more sophistica
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Smart machines and IoT platforms are going to be big.
The channel is already in the middle of a customer transition away from the traditional PC and laptop working environment as users adopt other platforms an
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The dawn of a new era in the networking industry?.
http://www.linkedin.com/pulse/20140918144405-639055-the-dawn-of-a-new-era-in-the-networking-industry Most analysts agree that the Telecom N etworking
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Partnering to shape the future, ICT's new imperative.
Partnering to shape the future, IT's new imperative To better serve companies, perform effectively, and meet emerging challenges, executives say their IT
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The Digital Drivers of the Telco Transformation.
By The digital future, 21st April 2016 The pace of change in the telecommunications industry is staggering. Fueled by an increasingly hyperconnected world
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Top 10 ICT Cost Optimization Ideas.
Develop a plan before a crisis hits and budgets are suddenly cut. April 12, 2016 Contributor: Jo Bennett (originally this article appeared on S
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Machine Intelligence In The Real World.
Posted Nov 26, 2015 by Shivon Zilis ( @shivon ), on http://techcrunch.com/2015/11/26/machine-intelligence-in-the-real-world/ I'
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The Financial Case for Moving to the Cloud.
While using cloud computing increases opex costs, CIOs should consider other financial factors before making a decision. August 20, 2015 Contributor:
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Past, present and future of SA telecoms.
South Africa has come a long way in addressing many of the bottlenecks in its telecommunications industry. But a few hurdles still remain. Written by Willi
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