by Janakiram MSV. Two trends that are dominating the technology industry are the Internet of Things (IoT) and Artificial Intelligence (AI). But for industrial automation,
ITWEB – November 2014 The real cost of telecommunications services in SA is increasing, bucking international trends. This is according to Jiaqi Sun, senior research analyst for IDC. Sun, who opened this month’s roundtable discussion, believes profitability is driving this trend, with mobile operators a case in point. Sun’s question to the panel was: “Is it possible to manage telecoms costs?” Peter Walsh, director at CommsCloud, suggests that while the likes of MTN and Vodacom are making piles of money, they’re not investing in their customers. “Nobody’s going to the customer and getting to understand their pain points,” he says, […]
More broadly, the new Internet of Things has the potential to compensate for Africa’s legacies of underdevelopment. Image: REUTERS/Daniel Munoz. Late in 2016 Senegal’s Banque
The channel is already in the middle of a customer transition away from the traditional PC and laptop working environment as users adopt other platforms
by Fabio Moioli Head of Consulting & Services at Microsoft Early telecommunication networks were built on a single use case: making phone calls. With their second generation,